CANCELLATIONS

As a small business, we hope you understand that we can’t afford no-shows or last-minute cancellations. As such, cancellations within 48 hours will be charged 20% of the booking value, cancellations within 24 hours 30% and no-shows or last-minute cancellations the same day of your appointment will be charged 50% of the booking value.

We completely understand that things can happen at the last minute and can assure you that we will be sympathetic in certain circumstances. Regrettably, we have had to put these measures in place because of the amount of no-shows and clients waiting for an appointment with us.

Payment details will be stored on your profile and used to charge a no-show fee if you fail to show for this appointment or any future appointments, irrespective of how they are booked. If you wish to remove your payment details, you can login via My Bookings, head to My Profile, Payment Details and remove your card details. You may be asked for them again in future when booking online.

FRINGE TRIM

Regulars will get a complimentary fringe trim between haircuts.

SKIN TESTING

No Logo Hair and Davines have a duty of care to make sure that you are protected during our colour services. The best way of ensuring that you are allergy free when it comes to hair colouring, is to visit one of our salons at least 48 hours before your colour appointment. Here you can have specific skin test done with the hair colour range that we use in our salon. Please call us or send an email to book in for a patch test or consultation which should take no longer than 5 minutes.